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Original Issue – November 19, 2011

US Domestic Travel

AirTran Airways (FL) – Alaska Airlines (AS) – allegiant air (G4) – American Airlines (AA)

Continental Airlines (CO) – Delta Air Lines (DL) – Frontier Airlines (F9) – Hawaiian Airlines (HA)

JetBlue (B6) – Southwest Airlines (WN) – Spirit Airlines (NK) – Sun Country Airlines (SY)

United Airlines (UA) – US Airways (US) – USA3000 Airlines (U5) – Virgin America (VX)

AirTran (FL) – 1-800-247-8726 

Applies to all fares unless specific “fare rule” reads differently.  Fare rule is available under the fare rule link on the confirm your selections page in the AirTran booking process.

Same-Day Change

Refundable Fare

·         Change to any available AirTran flight.

·         No fee.

·         If alternate AirTran flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Confirm any earlier flight.

·         $25 fee per flight.

·         Same origin and destination.

·         Request at airport on day of travel.

·         If alternate flight is not good – place ticket value in credit memo (less $75) for one year.

·         Buy a ticket on a different airline.

Same-Day Standby

Refundable Fare

·         Standby for any AirTran flight.

·         No fee.

·         If alternate AirTran flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Standby for any same-day AirTran flight.

·         No fee.

·         Same origin and destination.

·         Request at airport on day of travel.

·         If alternate AirTran flight is not good – place ticket value in credit memo (less $75) for one year – and buy a ticket on a different airline.

AirTran General Policies - Changes at the airport on day of travel

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Alaska Airlines (AS) – 1-800-252-7522

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available as “Best Deal”, “Full Flex”, or “First Class” on Flight Information page in the Alaska Airlines booking process.

Same-Day Change

Refundable Fare

·         Change to any available Alaska Airlines flight.

·         No fee.

·         If alternate Alaska flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Confirm any available Alaska Airlines flight.

·         $25 fee

·         Same origin and destination and any connecting cities.

·         Request change within 6 hours of departure of new flight.

·         Confirm online, airport kiosk, Alaska Airport agent or Alaska reservations.

·         If alternate Alaska flight is not good – cancel ticket for future use (within one year) less cancellation fee (usually $150) – and buy a ticket on a different airline. .

Exceptions

·         No fee or 6-hour rule for MVP Gold Mileage Plan members and traveling companions on the same record.

·         No fee for non-stop travel between Seattle-Portland and Seattle-Spokane

Same-Day Standby

Refundable Fare

·         Standby for any available Alaska Airlines flight.

·         No fee.

·         If alternate Alaska flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Applicable to MVP Gold Mileage members and traveling companions on the same record.

·         Applicable to Passengers flying non-stop between Seattle-Portland or Seattle-Spokane.

·         Standby for any same-day Alaska Airlines flight.

·         No fee.

·         Same origin and destination.

·         Request at web check-in, airport kiosk or airport agent.

·         If alternate Alaska flight is not good – cancel ticket for future use (within one year) less cancellation fee (usually $150) – and buy a ticket on a different airline. .

Alaskaair.com - Same Day Change

Alaskaair.com - Same Day Standby

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allegiant Air (G4) – 1-702-505-8888

Same-Day Change

allegiant Air does not offer a same-day change option.

Same-Day Standby

allegiant Air does not offer a same-day standby option.

allegiantair.com - FAQ's

American Airlines (AA) - 1-800-433-7300

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “view fare rules” link on # 5 review and pay page in the AA.com - booking process.

Same-Day Change – No Fee!

The following travelers (and companions on same reservation record) may confirm any same-day flight. reservation record.

·         Y – B – H – booking classes.

·         Business and First class.

·         AAdvantage AAnytime Travel Awards.

·         AAdvantage MileSAAver Awards.

·         Travel on same itinerary.

·         Request change twelve (12) hours before new flight.

·         Change may be made at airport ticket counter, self-service check-in or American Airlines Reservations 1-800-433-7300.

·         Changes subject to seat availability.

Same-Day Change – $50 Fee!

All travelers not mentioned above may change to any same-day flight for a $50 fee!

·         Travel on same itinerary.

·         Request change within twelve (12) hours of new flight.

·         Change may be made at airport ticket counter, self-service check-in or American Airlines Reservations 1-800-433-7300.

·         Changes subject to seat availability.

Same-Day Standby – No Fee!

The following travelers (and companions on same reservation record) may standby for any same-day flight.

·         Y – B – H – booking classes.

·         Business and First class.

·         U.S. Military on orders or personal travel.

·         U.S. Military dependents on orders.

·         AAdvantage Executive Platinum, Platinum or Gold members.

·         oneworld Alliance Emerald, Sapphire or Ruby members.

·         AAirpass members.

·         First and Business class MileSAAver Awards.

·         First, Business and Economy class AAnytime Awards.

·         Request standby on day of travel at airport check-in or departure gate. 

AA.com - Same Day Change

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Continental Airlines (CO) – 1-800-523-3273

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “view rules and restrictions” link on Review Trip Itinerary page in the Continental booking process.

Same-Day Change

Refundable Fare

·         Change to any available Continental Airlines flight.

·         No fee.

·         If alternate Continental flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Confirm any available Continental Airlines flight.

·         $75 fee.

·         No fee for OnePass Platinum and Gold members and Mileage Plus Premier Executive Elite and 1K Elite members.

·         Same origin and destination.  Change in routing permitted if original fare applies to new routing.

·         Change option available up to 24 hours before original flight and within 24 hours of new flight.

·         Change must be made before original flight departure.

·         When original ticketed class is available within 24 hours – same-day change fee applies.

·         If original ticketed class is not available within 24 hours – same-day change fee applies (instead of the change fee per the fare rule) plus any additional collection due.

·         Change online, airport kiosk, airport representative or Continental reservations 1-800-523-3273.

·         If alternate Continental flight is not good – cancel ticket for future use (within one year) less cancellation fee (usually $150) – and buy a ticket on a different airline.

Same-Day Standby

Refundable Fare

·         Standby for any available Continental Airlines flight.

·         No fee.

·         If alternate Continental flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

• May standby for any Continental flight – where seats (in the fare class booked) are not available.

• $75 fee.

• Same origin and destination.

• May request on day of departure at airport kiosk or airport representative.

·         If alternate Continental flight is not good – cancel ticket for future use (within one year) less cancellation fee (usually $150) – and buy a ticket on a different airline.

Continental.com - Same Day Change

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Delta Air Lines (DL) – 1-800-221-1212

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “fare rules” link on Price Breakdown page in the Delta booking process.

Same-Day Change

Refundable Fare

·         Change to any available Delta Air Lines flight.

·         No fee.

·         If alternate Delta flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Confirm any available Delta Air Lines flight.

·         No fee for Diamond, Platinum or Gold Medallion member.

·         $50 fee for all other travelers.

·         $150 fee for restricted Delta Shuttle fares requiring changes outside of the SDC window.

·         Same origin and destination (you can change from connecting to non-stop or direct flight).

·         Confirm in same class of service as originally ticketed.

·         No changes to fares that are flight specific or require specific routing.

·         Change within three (3) hours of new scheduled departure time.

·         If alternate Delta flight is not good – cancel ticket for future use (within one year) less cancellation fee (usually $150) – and buy a ticket on a different airline.

Same-Day Standby

Refundable Fare

·         Standby for any available Delta Air Lines flight.

·         No fee.

·         If alternate Delta flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Diamond, Platinum and Gold Medallion members may standby for a same-day flight if unable to be confirmed on through the same-day confirmed options.

·         $75 fee.

·         Same origin and destination.

·         Change within three (3) hours of new scheduled departure time.

·         May request on day of departure at airport kiosk or airport representative.

·         All terms and conditions of same-day change apply.

·         If alternate Delta flight is not good – cancel ticket for future use (within one year) less cancellation fee (usually $150) – and buy a ticket on a different airline.

Delta.com - Same Day Travel Benefits

Standby Upgrade

Delta offers a Standby Upgrade as follows:

·         Applicable to booking code “K: and higher.  K-Q-H-M-B-Y.

·         To/From Hawaii – fares in booking codes: T-U-L-K-Q-H-M-B-Y

Standby Upgrade Fees

·         To 500 Miles - $50

·         501 – 1000 miles - $75

·         1001 – 1500 miles - $100

·         1501 – 2000 miles - $150

·         2001 – 3000 miles - $225

·         3001 and up - $350 miles

Delta.com - Same Day Travel Benefits

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Frontier Airlines (F9) – 1-800-432-1359

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “fare rules” link on Review Your Itinerary and Price page in the Frontier Airlines booking process.

Same-Day Change

Refundable Fare

·         Change to any available Frontier Airlines flight.

·         No fee.

·         If alternate Frontier flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Confirm any available Frontier Airlines flight.

·         No fee for EarlyReturns Summit level members.

·         No fee for Classic Plus fares

·         $25 fee for Classic fares

·         $50 fee for Economy fares

·         Same itinerary but may change from nonstop to connecting flight or vice versa.

·         Confirm at airport ticket counter or Frontier reservation 1-800-432-1359.

·         If alternate Frontier flight is not good – cancel ticket for future use (within one year) less cancellation fee – and buy a ticket on a different airline.

Same-Day Standby

Refundable Fare

·         Change to any available Frontier Airlines flight.

·         No fee.

·         If alternate Frontier flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Standby for any available Frontier Airlines flight.

·         No fee for Classic or Classic Plus fares.

·         No fee for Ascent and Summit level EarlyReturns members.

·         Economy fare not available for standby.

·         Request on day of travel at airport ticket counter or departure gate.

·         If alternate Frontier flight is not good – cancel ticket for future use (within one year) less cancellation fee – and buy a ticket on a different airline.

Alternate Airports/Cities

The following groups of airports are considered the same point for the purposes of same-day change and standby.  e.g. You may be scheduled to depart from Detroit but may change or standby for departing from Flight. 

1.    Detroit (DTW) – Flint (FNT)

2.    Los Angeles (LAX) – Orange County/Santa Ana (SNA)

3.    New York (LGA) – Newark (EWR)

4.    Orlando (MCO) – Tampa (TPA)

5.    Provo (PVU) – Salt Lake City (SLC)

FrontierAirlines.com - Travel Policies

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Hawaiian Airlines (HA) – 1-800-367-4320

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “Fare Rules and Terms and Conditions” link on Air Itinerary and Pricing page in the Hawaiian Airlines booking process.

Same-Day Change

Refundable Fare

·         Change to any available Hawaiian Airlines flight.

·         No fee.

·         If alternate Hawaiian Airlines flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         PNo-same-day changes permitted.

·         If alternate Hawaiian flight is not good – cancel ticket for future use (within one year) less cancellation fee – and buy a ticket on a different airline.

Same-Day Standby

Refundable Fare

·         Standby for any available Hawaiian Airlines flight.

·         No fee.

·         If alternate Hawaiian Airlines flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Standby for an alternate same-day flight only available with coach plus fares wholly within the state of Hawaii.

·         If alternate Hawaiian flight is not good – cancel ticket for future use (within one year) less cancellation fee – and buy a ticket on a different airline.

HawaiianAirlines.com - Terms and Conditions

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jetBlue Airways (B6) – 1-800-538-2583

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “Fare Restrictions” link on Travelers Information page in the jetBlue Airways booking process.

Same-Day Change

Refundable Fare

·         Change to any available jetBlue Airways flight.

·         No fee.

·         If alternate jetBlue Airways flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare – Cities with Multiple Flights A Day

·         May change to any same-day flight.

·         $40 fee.

·         May confirm beginning midnight (in your time zone) on your day of travel.

·         Confirm at airport or jetBlue reservations 1-800-538-2583. 

·         If alternate jetBlue flight is not good – cancel ticket for future use (within one year) less cancellation fee – and buy a ticket on a different airline.

Non-Refundable Fare – Cities with One Flight A Day

Same-day change is not available.

Same-Day Standby

Refundable Fare

·         May standby for any same-day jetBlue Airways flight.

·         If alternate jetBlue Airways flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare – Cities with Multiple Flights A Day

·         May standby for flight immediately preceding your scheduled jetBlue flight – regardless of whether it is a non-stop or connecting flight.

·         No fee.

·         Same origin and destination.

·         Request within 24 hours of your original flight – at airport only. .

·         If original flight is first flight of day – you must standby for next scheduled flight.

·         If alternate jetBlue flight is not good – cancel ticket for future use (within one year) less cancellation fee – and buy a ticket on a different airline.

Non-Refundable Fare – Cities with One Flight A Day

·         May standby for flight one day prior to originally scheduled flight.

·         No fee

·         Same origin and destination.

·         If alternate jetBlue flight is not good – cancel ticket for future use (within one year) less cancellation fee – and buy a ticket on a different airline.

jetBlue.com - Changes and Standby Guidelines

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Southwest Airlines (WN) – 1-800-453-9792

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “Fare Type” link on Itinerary Information page in the Southwest Airlines booking process.

Same-Day Change

Refundable Fare (Business Select and Anytime Fares)

·         Change to any available Southwest Airlines flight.

·         No Fee 

·         If alternate Southwest flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare (Wanna Get Away Fares)

·         No same-day change offered.

·         Same-day change requires upgrade to the “Anytime” fare.

·         If alternate Southwest flight is not good – cancel ticket for future use within one year – and buy a ticket on a different airline.

Same-Day Standby

Refundable Fare (Business Select and Anytime Fares)

·         May standby for any available Southwest Airlines flight.

·         No fee.

·         If alternate Southwest flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare (Wanna Get Away Fares)

·         Standby requires an upgrade to the “Anytime” fare.

·          If alternate Southwest flight is not good – cancel ticket for future use within one year – and buy a ticket on a different airline.

Southwest.com - Fare Information

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Spirit Airlines (NK) – 1-800-772-7117

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “Fare Type” link on Itinerary Information page in the Spirit Airlines booking process.

Same-Day Change

Refundable Fare

Spirit Airlines does not offer refundable fares.

Non-Refundable Fare

·         May Change to an alternate any day flight.

·         Fee applies.

·         Request at least 24-hours before new flight.

·         If alternate Spirit flight is not good – cancel ticket for future use to be booked within 60 days – and buy a ticket on a different airline.

Same-Day Standby

Refundable Fare

Spirit Airlines does not offer refundable fares.

Non-Refundable Fare

·         May standby for an earlier same-day flight.

·         $25 fee.

·         Request at least 24-hours before new flight.

·         If alternate Spirit flight is not good – cancel ticket for future use to be booked within 60 days – and buy a ticket on a different airline.

Spirit.com - Customer Service FAQ

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Sun Country Airlines (SY) – 1-800-359-6786

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “Airfare Terms and Conditions” link on Trip Plan page in the Sun Country booking process.

Same-Day Change / Same-Day Standby

Sun Country has a very limited schedule – usually with only one flight per day or per week to many destinations.  Same-day standby or change options are rare. 

To confirm a different flight (same-day or not) – pay the cancellation fee, plus any additional fare if applicable.

To standby on a same-day fare - $75 fee applies. 

If you miss your flight and arrive at the airport within 2 hours – you may standby for the next flight to the same destination – regardless of when the departure is scheduled. 

Sun Country Airlines

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United Airlines (UA) – 1-800-861-8331

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “Fare Rules” link below the Price Breakdown page in the United Airlines booking process.

Same-Day Change

Refundable Fare

·         Change to any available United Airlines flight.

·         No fee.

·         If alternate United flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Same-day change at no fee for Global Services, 1k, OnePass Platinum, Premier Executive and OnePass Gold members.

·         Same-day change at $75 fee for Premier, OnePass Silver and General Members.

·         New flight must depart within three (3) hours of when request is made.

·         Same origin and destination and connecting points, if any.

·         Confirm online, by phone or at the airport.

Same-Day Standby

Refundable Fare

·         Standby for any available United Airlines flight.

·         No fee.

·         If alternate United flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         Same-day standby for no fee for Global Services, 1k, OnePass Platinum, Premier Executive and OnePass Gold members.

·         Same-day standby for $75 fee for Premier, OnePass Silver and General Members.

·         New flight must depart earlier than original flight.

·         Same origin and destination and connecting points, if any.

·         Request online, Easy Check-In Kiosk, airport agent or reservation agent 1-800-861-8331

United.com - Same Day Travel Changes

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US Airways (US) – 1-800-428-4322

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “Ticketing Terms and Conditions” link below the Choose Your Seats page in the US Airways booking process.

Same-Day Change

Refundable Fare

·         Change to any available US Airways flight.

·         No fee.

·         If alternate US Airways flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         May change to an earlier same-day flight (except to/from Hawaii).

·         $50 fee.

·         Change must be made at airport.

Same-Day Standby

Refundable Fare

·         Standby for any available US Airways flight.

·         No fee.

·         If alternate US Airways flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         If there is no available space to confirm an earlier same-day flight, you may standby for the flight.

·         No fee.

·         Standby request must be made at the airport.

US Airways.com - General Policies

USA3000 Airlines (U5) – 1-877-872-3000

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the “USA3000 Fare Rules” link on Book Your Flight page in the USA3000 booking process.

Same-Day Change / Same-Day Standby

USA3000 Airlines has a very limited schedule – usually with only one flight per day or per week to many destinations.  Same-day standby or change options are rare. 

To confirm a different flight (same-day or not) – pay the cancellation fee, plus any additional fare if applicable.

USA3000 Airlines

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Virgin America (VX) – 1-877-359-8474

Applies to all fares unless specific “fare rule” reads differently.  Fare rule information available at the top of each fare column on the Choose A Flight page in the Virgin America booking process.

Same-Day Change

Refundable Fare

·         Change to any available Virgin America flight.

·         No fee.

·         If alternate Virgin America flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         May change to an earlier same-day flight (except to/from Hawaii).

·         $25 fee – short haul flight (e.g. San Francisco to Las Vegas).

·         $35 fee – medium haul flight (e.g. Los Angeles to Seattle).

·         $50 fee – long haul flight (e.g. New York to San Francisco)

·         Change must be made at airport – before originally scheduled flight.

Same-Day Standby

Refundable Fare

·         Standby for any available Virgin America flight.

·         No fee.

·         If alternate Virgin America flight is not good – get refund and buy ticket on a different airline.

Non-Refundable Fare

·         May standby for any same-day flight.

·         No fee.

·         Same origin and destination.

·         Request at airport on day of originally scheduled flight and before originally scheduled departure.

·         If alternate Virgin America flight is not good- cancel your flight before scheduled departure and keep credit balance (less $75 fee if canceled online and $100 fee if canceled by other means) for up to 12 months.

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